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Help Desk & Ticketing

Secure customer support in one workspace

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What You Get

Help Desk & Ticketing in VoVo

Manage your own private tickets, approved knowledge content, assignments, SLA deadlines, notifications, and satisfaction feedback. Optional JagAI suggestions stay agent-facing and require human approval.

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Key Features
Support ticket management with priority and status
Knowledge base with approved public articles
SLA tracking and response time metrics
Canned responses and templates
Optional agent-reviewed JagAI suggestions
Ticket assignment and team collaboration
Customer satisfaction ratings
Communications-backed notification workflows
Communication and support

Email Marketing & Automation

Reach your audience without a separate email tool

Help Center

Self-serve FAQ and knowledge base for the public site

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Help Desk & Ticketing is built into VoVo, along with 33+ other modules. One platform. Zero plugins.

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Setup in under 5 minutes. Cancel anytime.

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Setup in under 5 minutes.