Forgot Your Password?
- Go to the login page and click Forgot Password.
- Enter your email address.
- Check your inbox (and spam folder) for the reset link.
- Click the link and set a new password.
Account Locked
After multiple failed attempts, your account may be temporarily locked. Wait 15-30 minutes or contact support for immediate unlock.
2FA Issues
If you cannot access your authenticator app, use a recovery code. If you lost those too, contact support with your account email for identity verification.
Browser Issues
- Clear cache and cookies.
- Try a different browser or incognito window.
- Disable browser extensions that might interfere.