Viewing Orders
All orders appear in Shop > Orders. Each order shows customer, items, total, payment status, and fulfilment status.
Order Statuses
- Pending - Payment received, awaiting processing.
- Processing - Order being prepared.
- Shipped - Order dispatched.
- Delivered - Received by customer.
- Cancelled / Refunded - Order was cancelled or payment refunded.
Fulfilling an Order
- Open the order details.
- Verify items and shipping address.
- Update the status as you process and ship.
- Add tracking information if applicable.