Role Hierarchy
VoVo uses role-based access control. Each user is assigned a role determining what they can see and do.
Available Roles
- Super Admin - Full access including billing and organisation settings. Typically the account owner.
- Admin - All features and content management, but cannot modify billing or organisation-level settings.
- Manager - Manage content, handle tickets, view reports. Cannot manage users or settings.
- Staff - Day-to-day operations: respond to tickets, process orders, create content.
- Viewer - Read-only access to dashboards and reports.
Assigning Roles
Roles are assigned when you invite a user or from their profile in Settings > Team.