Changing Your Plan
You can upgrade or downgrade your VoVo plan at any time from within your admin dashboard. There are no lock-in contracts and no fees for changing plans.
How to Upgrade
- Go to Settings > Billing in the left sidebar.
- Click the Change Plan button.
- Select the plan you want to upgrade to.
- Review the prorated charge and click Confirm Upgrade.
Your upgrade takes effect immediately. New features and higher limits are unlocked as soon as payment is confirmed. You will be charged a prorated amount covering the rest of your current billing period.
How to Downgrade
- Go to Settings > Billing and click Change Plan.
- Select the lower plan.
- Review what features and limits will change.
- Confirm the downgrade.
Downgrades take effect at the end of your current billing period. You keep your current features until then. If your existing data exceeds the new limits, you will need to reduce your data before the new plan activates.
What Happens to Your Data?
Downgrading never deletes your data. If you exceed a limit on the lower plan, you will not be able to add new records in that category until you are back within limits. Existing records remain untouched.
Proration Explained
When you upgrade mid-cycle, VoVo calculates the unused portion of your current plan and credits it against the new cost. You only pay the net difference for the remainder of the billing period.