Support Tools & Help Desk
Tickets, live chat, chatbot, knowledge base, and canned responses.
5 articles
All categories- Setting Up Your Help Desk from Scratch Configure departments, SLA policies, and agents to start handling customer support professionally.
- Managing and Responding to Support Tickets View, assign, respond to, and resolve customer support tickets efficiently.
- Building Your Knowledge Base Create self-service articles so customers can find answers without contacting support.
- Setting Up Live Chat and Your AI Chatbot Add a live chat widget to your site and configure your AI chatbot for automated support.
- Canned Responses and Macros for Faster Support Pre-write common replies and create macros to handle repetitive support tasks in seconds.